DELIVERY

How can I choose the carrier?
Deliveries are made by GLS. After placing an order, you have the opportunity to:
  • * Choose your carrier
    In this case, we will give your goods by the forwarder that you will have contacted beforehand by specifying the following address
    Seliris
    70 Street of the hedge cock
    Building 252
    93300 AUBERVILLIERS
    FRANCE
  • * Ship your package by GLS
How much are the shipping fees ?
The price of the delivery is 15 € HT in metropolitan France, and 23 € in Europe if you decide to send by GLS. The delivery is offered in FRANCE from 400 € of purchases.
What are the delivery times ?

Orders are sent the same day of the order from Monday to Friday, then plan 24h to 48h for the delivery.

If past this period you still have not received your order, contact us at 33 1.48.33.77.49 or by email at seliris@hotmail.fr

RETURNS

My item has been damaged or delivered incorrectly, what should I do?
If you have received a damaged or incorrectly delivered item, please contact us by email seliris@hotmail.com or by phone at +0033 1.48.33.77.49.
Then fill out the return form and return the item to Seliris.
Can I return or exchange an item?
An item may be returned if it contains defects or if the item is not good. The return must respect the following points:
* A completed return form is attached (you will find it HERE); The item must be returned to its original state.
* To avoid abuse, products with manufacturing defects that have not been reported to us within 48 hours after receipt will no longer be resumed. Always check your order after receipt.
If the return does not comply with the above points, it will be returned to the unpaid postage sender.


If you notice problems with your merchandise, contact us by phone at +0033 1 48 33 77 49

Or by mail to the address seliris@hotmail.fr

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